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HatesUniversalPower, London
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posted in Universal Energy Scam: Rates Higher than Local PUC
27 September 2007 12:48 PM
I have also been totally scammed by Universal Power. The man that came to my door in the summer of 2006, seemed very persuasive, wanting to come have a seat at my kitchen table and explain what a great deal he has for me, and that I would be a "FOOL"(that was his exact words were) I would be if didn't sign up. I was busy with my girls...so I just said..Yes..whatever....sign me up. I didn't think anything of it...and got the call 10 days later to confirm...which I confirmed. I think at the time I was a little hesitant, however, I had signed up with Direct Energy for my gas...and have had no problems, so I thought I was doing a good thing. That was until the budget on my hydro bill kept going up every 2 months...and I received my anniversary bill from hydro stating that I owed $1000.00 over and above my budget. I was like "WHAT?!?!?" Anyways...started doing some investigating,,,turns out that I have been paying 9.59 cents since I signed up. My budget every month isn't even close to what I should be paying....which is why I had a huge bill for my anniversary month. My husband was freaking out...as he didn't even now I signed the contract...again...thought it was an OK thing?!?! I'm an idiot!!
Huge, costly fix...as I called them...of course, they couldn't put me through to anyone who could help...they said I should write a letter requesting my cancellation and they would return a letter stating how much it would cost to settle. So,,,a MONTH after I sent my letter, I got a letter back stating it would cost me $600+ to get out of my contract as they had already purchased 5 years worth of hydro on my behalf. What a CROCK!!!! I hate these bastards! Just who the hell do they think they are.....LOVE to meet the president of this company...living in his mansion on all of our cancellation fees!! ASS!!!! 
I did contact a lawyer and he told me that because I confirmed the phone call, I was basically *#@! out of luck!
Anyhow...after reading all of your posts...I decided it was well worth my while to pay the damn cancellation fee...I just mailed it out today.
So, with the cost of the anniversary $1000K and the cost of buying out my contract...I have spent what I person would on regular hydro for a whole year!! 
This company needs to be stopped!! I have warned everyone in my small community of the HUGE mistake I made...and I am writing to my local newspaper warning everyone what people like ourselves have had to deal with. What a costly mistake I have made.....I will NEVER sign with anyone again!!!!
Cheers!
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