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packrat67, Sudbury
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posted in Universal Energy Scam: Rates Higher than Local PUC 11 October 2007 3:31 PM
I am in the same boat...but have had them for 1 1/2 years and just got out by pretending I moved and putting my hydro in another name. I received my August hydro bill.....$459.72 for one month, and I don't have air conditioning. That was the final straw. Besides dying or falling off the face of the planet, they make you feel like they have you by the you-know-whats. The thing is, the hydro bill has always been in my name, but my husband signed up with them, so his name is on the contract. Go figure how that would be binding. Once you break your contract, either by moving or some other circumstance, they send you threatening letters that say if you don't contact them within a certain amount of time, they will forward your account info to their legal department, and you will be responsible for their costs of any litigation. Yeah, I'm sure this scares alot of people into getting in touch with them. I recently moved and thought that I would be done with them....not the case. After freaking out over my last bill and calling Ontario Hydro (Hydro One Networks), I explained my situation. I asked what my electricity charge only would have been if I didn't have Universal Gouger....she told me the info I needed to figure it out....Hydro One rates are 5.3 cents/KWH for the first 600kwh, anything over 600, the rate is 6.2 cents. So I did the math.....my electricity charge (no debt retirement charge or transportation charge, just straight electricity), had I not been with Universal Gouger would have been $160.21........my charge with Universal Gouger was $280.71. Now you tell me how it is that they didn't break the terms of the contract when they didn't save me all of this money that they professed they were going to save me when they came to my door? They charged me 10.4 cents/KWH. So last month, I called Hydro One again, and they were very sympathetic....I did a disconnect, paid a $31.00 charge, and put the bill in a different name so it would appear like there is a new owner. WELL WELL WELL, guess who called today.....(11days later), Universal Gouger. I have spoke to a lawyer already and thankfully since the name of my husband has never appeared on the hydro bill, and he is the one who signed the contract, I am good to go. Their next phone call or letter to me will have them being advised that they are harassing me and I will bring a lawsuit against them. However, there are thousands out there (I know of 7 alone just where I work), who feel or are trapped. If enough people did this (change the name on the bill), Universal Gouger wouldn't have a hope in hell. Oh, and don't even bother calling the Ontario Energy Board, what a waste of our tax dollars that is, I can't even believe people get paid to say "I can't help you, you're stuck". Bull, our government needs to step in and kick these morons to the curb. I tell everyone I know, DO NOT LET THEM IN YOUR HOME!!!!! They are very very bossy, will demand to see your energy bill, etc. Pick up the phone, and in front of their mini manipulators, dial 911, or pretend to, and say you have someone harassing you at your door, trying to get in. Believe me, they will go. Please please please pass this on to everyone you know....we have to get these companies out of here!!!!!
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Ontario Forum
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posted in Universal Energy Scam: Rates Higher than Local PUC 11 October 2007 3:17 PM
I sincerely wish you all the best....I know what you're going through and if I was closer to your area (I'm in Timmins), I'd be there for sure. This Universal Gouger has to be stopped, or at least brought down quite a few knotches. Tell me, if a company really believes they are on the up and up, why would they make it impossible to get out of the deal. Every store in North America offers that option.....these are the worst creeps in the world.....SLAM YOUR DOOR AS SOON AS YOU HAVE ONE IN YOUR FACE!!!!
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Ontario Forum
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posted in Universal Energy Scam: Rates Higher than Local PUC 11 October 2007 3:13 PM
I sincerely wish you all the best....I know what you're going through and if I was closer to your area (I'm in Timmins), I'd be there for sure. This Universal Gouger has to be stopped, or at least brought down quite a few knotches. Tell me, if a company really believes they are on the up and up, why would they make it impossible to get out of the deal. Every store in North America offers that option.....these are the worst creeps in the world.....SLAM YOUR DOOR AS SOON AS YOU HAVE ONE IN YOUR FACE!!!!
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Ontario Forum
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posted in Universal Energy Scam: Rates Higher than Local PUC 11 October 2007 3:09 PM
quoting: universalgoingtocourt Universal also scammed/tricked/conned me into signing their contract. I was approached by one of Universal's minion in April 2006, claiming to save me money on my utilities bill. To keep this short, most of us that got conned in signing the contract are familiar with their unethical tactics, that's why we're all posting here. So, I won't go in details.
The day I found out they switched me over without my authorization. I flipped and immediately contacted them. It took a couple of days and hours on the phone for me to get the manager as I was persistent. Bascially, they told me the verbal affirmation of the application was the contract when one of their rep called me and interrupted my dinner. He couldn't even speak english that clearly, when he called the way he worded things was affirmation. To me that means they're confirming the info on my application, in actuality when you answer 'yes' to those questions that's where they get you and it's all recorded. You just entered into the 5 yr contract with them. When I spoke to Vanessa (one of the head biatch at Universal) she basically played that recording to me and I'm thinking to myself (you bastards) that was very clever the way I was conned into this contract. Anyways, she told me if I want to get out of the contract I would have to pay roughly $500+. At this point I realized the argument was fruitless so I hung up and immediately contact my lawyer.
The court date is set in May for a prelimary hearing. My lawyer said I can have up to 15 witnesses who's been conned the same way I have. I'm going to take them down and I'm also thinking about a class action suit against them. If you're in the Windsor area or close by and would like to be a witness please let me know, right now it's just a small claims court. I will keep everyone posted on the outcome.
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