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User Profile > pplflduser

pplflduser, Ottawa

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posted in Universal Energy Scam: Rates Higher than Local PUC 11 December 2007 10:59 PM I sent them an email a couple of days ago because it's been a month since they sent me an email saying they will be sending a cancellation letter within 5-15 business days. I got a response last night with that EXACT SAME email they sent last month (did they forget to send me the letter last month??!). So I told them that I want an actual response of CONFIRMATION that they sent it out, not a stupid duplicate of a previous email, and that I would take further action if it is further delayed. I guess I will call them tomorrow. This was their email, probably just copied and pasted by one of their idiotic staff: (This was the response to my message asking for a confirmation that the cancellation letter was sent to me) ==== Thank you for writing to Universal Energy Corporation. We have received and submitted your cancellation request to our Customer Relations Department. A response will be sent to you via post mail within 5-15 business days. Please refer to Section 13 of the Electricity Agreement Terms and Conditions for information relating to Early Termination Charges. (contact info followed)	Ontario Forum
posted in Universal Energy Scam: Rates Higher than Local PUC 14 November 2007 11:19 PM I thought the first bill will be based on the "special" 6.99 rate till end of December? I was paying 5.2 cents/kWh before. My last hydro bill (before Uni Gouger) was about $200 for the 2 months.	Ontario Forum
posted in Universal Energy Scam: Rates Higher than Local PUC 13 November 2007 7:35 AM I'm another person who got burned by these people. Was busy with a newborn in my hand when i answered the door, they told me they were only coming by today and that I HAVE TO give them my power bill so that i could be "protected". I started running all across the house looking for an old copy of my bill. Two people had showed up at my door.. first was a girl (Natalie C....) and then an Afghani guy who started small talk with me about Indian movies. Stupid as I was, I was rushed and was pressured but I didnt look up my own current rates and felt they were doing me a favour. Well, now -- a couple of months later -- I come across this board and realize what a mistake I made. I have not received my first bill but I just sent in a cancellation request by email yesterday. Now, for those of you who own a modest-sized townhouse, how much did you have to pay for your cancellation fee if you cancelled in the first month of the contract???	Ontario Forum

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