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User Profile > iansm

iansm, Toronto
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posted in Universal Energy Scam: Rates Higher than Local PUC
24 November 2007 8:46 AM
To Peebles:

Definitely call and cancel; you won't regret it. Otherwise you'll be spending a lot of time and anxiety over it. I have poured through all the email postings from at least different sites and the overwhelming responses are negative. All the negatives are to do with a few rather than many themes.

Much of the complaint about these kind of companies is to do with the tactics they use and the pressure that they put on individuals. Like many of the respondents, I was originally told that it was only an application I was signing and I had the opportunity to cancel it if I didn't like it. The difficulty is that the default position seems to be signing you up and then having to fight to put it right.

You are actually much better off by cancelling it as soon as you can, recording that you have done that, asking for confirmation of your cancelation and I would probably go one step further. Send a copy of your cancellation instructions o them in writing; mail it with guaranteed delivery to them AND SEND A COPY OF YOUR CANCELLATION instruction to your current provider with the notation that you have cancelled your request and you are not authorizing them to swith your energy supplier.
 
 Ontario Forum
posted in Universal Energy Scam: Rates Higher than Local PUC
23 November 2007 11:00 AM
Has anything happened by way of an update to going to court regarding the Universwal Energy complaints. We are also in the midst of one and have raised the fact that this is a much bigger issue than the OEB realize. We are in discussions with the OEB about the numerous complaints.

We are also looking at other avenues of redress including:
- Seperate legal action
- Toronto Star
- Local MPP

Would appreciate any updates on this topic.
 
 Ontario Forum
 
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