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arla, Kingston
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posted in Universal Energy Scam: Rates Higher than Local PUC
27 February 2008 8:48 PM
update
given email addy for representative at company and cancelltion request , both bogus,surprise surprise
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Ontario Forum
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posted in Universal Energy Scam: Rates Higher than Local PUC
27 February 2008 4:16 PM
Hello all,
Just received my wonderful $225.00 hydro bill for my one bedroom apt.After calling the local hydro provider I was informed that I was not eligible for the equal billing option,so that my winter hydro bills would not drain me,the reason being that I do not receive my hydro from Kitchener Hydro,but from UEC. I cannot count the number of times I have said no to the representatives that knocked at my door. In fact I remember signing a contract and canceling it within 10 days.Some how now they told me that I was phoned and my contract was approved by phone.I have been informed as others may have that if I move and my new residence has hydro included that I will be charged a cancellation fee but only after I send them a copy of my new lease.If I move in with someone else that pays the hydro,I will still be charged,If I cancel for any reason,I will be charged,but no one will even tell me what the fee will be.It is truly a scam,but a legal one.Just the other evening,about 7pm,a representative from "ontario Hydro" came to my door asking to see my hydro bill,to make sure that the proper discounts were given , only todayu did I realize that it was one of "their" representatives.While speaking with the customer representative for the company she tried to calm me by telling me that the representatives that sell the program were all going to be retrained,because there approach was not honest or correct,but in the mean time I guess we are all screwed.I too have been given an addy to contact the representative to cancel the contract,but at least it was an email.After reading these post I too will contact Mcguinty and my local mp.Just out of curiousity,what happens if we get the bill for the cancellation fee and we don't pay it?If we choose to fight it,will that stop us from receiving Ontario Hydro from our local provider,anyone have any idea?
Thanks for letting me vent.I am going to copy and paste all post and send them to Mcguinty.,my local mp,and the company. I don't know if the local newspaper will be interested but its worth a try.Good Luck to all.Arla in Kitchener
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